Conditions of sale within our institution
Dogs up to 20 kg: €25 / day
Dogs in the past: €27 / day
One more worth for heating is applied from 1 November until mid May. Its cost is €3 / day.
The day of entry is charged regardless of time of arrival, the release day is charged if you retrieve your pet after fifteen hour.
These amounts include food. We respect the quantities, the periodicity and mark kibble or moist food you use.
Two exceptions to this rule or the food must be provided to us:
-food for health or system problem.
-dogs of more than 50 kg.
This condition will cause no discount from the daily rate.
All medications should be accompanied by a veterinary prescription… Tablets, drops will be any more earned rate.
Before all stays a day test is mandatory, It is happening the same day of pension and takes place over 24 hours. Tariff is the same as for a stay (25 to 28€ + €3 If period where the heater is activated). A minimum of 10 days is recommended between the day and the stay.
Each entry the health record must be provided to us. It must include your contact information, as well as the health monitoring identification of your animal.
The usual vaccinations must be renewed annually. We require the vaccine for the Kennel Cough with a periodicity of a year also.
Protection anti flea and ticks should be performed monthly and the Wormer for every change of season (see Appendix 1).
At the first contact you will fill a ‘client data ‘. All misinformation will be your responsibility. in each entry, the owner of the dog must be present to validate or modify this document. For outputs if the latter is unable to be present a written waiver of the owner must be presented to us before all outputs. Once the animal is outside our walls we disclaim all responsibilities even during an early exit is our (heat, injuries, stress etc.). Where a health problem should arise during your stay, we will make every effort to resolve. All items will be provided to you out of your pet.
All veterinary fees you will be charged the same (see annex 2). To justify the refusal of this proof of a billing any negligence must be given to us.
In the case of non spayed if heat occur during the stay, we you will post it and ask what an early exit is conducted. If not we disclaim all liability with regard to a possible protruding and charge any veterinary care.
Grounds for refusal of support
-Vaccines not up-to-date.
-Aggressive dog towards humans.
-Dog whose behaviour, age, health status is not consistent with the repurchase agreement.
-Dog pregnant or date of the last unknown heats.
The ticks and fleas of the fact of climate change are now present almost throughout the year. We remind you our general terms and conditions thereon: monthly protection (protection type left at your approval). We simply give you our felt. The necklaces and stamps seem to protect more effectively with the advantage of covering animals (for the collars on a 6-month period and the stamps of 1 to 3 months).
This change leads to follow calendar so your pet protection. Not wanting to add to the complication, we operate always on trust to our customers about the validity of the treatment.
In the event that an animal would be carrying parasites, a vet visit will validate and a minimum penalty of € 500.00 (variable depending on the number of residents) will be applied to the owner (on veterinary proof and pet store). This amount covers only products needed for disinfection of the pension and the protection of all animals at the kennels in the period of infection.
About ticks, they can be vectors of diseases resulting in a veterinary emergency. In this case we will take the decision of a veterinary examination in order to implement the appropriate treatment (concerning veterinary fees see Appendix 2). In the case of sequelae or death our responsibility cannot be held.
We take this e-mail to remind you that the deworming of your companions must be performed at each change of seasons. In the case of discovery of parasites, stool analysis will provide confirmation. The animal parasitized as well as all of the Kennel will be treated. The cost of this treatment ranges from 5 to €30 per animal according to the weight of it.
This newsletter is that a goal guarantee you our professionalism and our assistance in the health monitoring of your companion.
In the case of major health problems, unless instructed otherwise by the customer, we will consult with our resident veterinarian, where it’ll be unavailable we will be consulting the Hutins veterinary clinic located in saint julien in genevois (medical centre open 7/7 and 24/24).
Veterinary fees will be resumed at the same and we will charge fees kilometre (€ 1 km). We remind you that your agreement and a financial ceiling has been requested to you upon entry of your pet.
Before taking an important decision (operation, euthanasia) we will do everything to reach you (tel, email or person referent).
If you give us permission to act on your behalf.